Dear Customers,
LAS Service is offering the following services:
1) Repair of warranty and out-of-warranty electronics.
2) Sale of spare electronic parts.
3) The ordering of parts and accessories requires that the customer prepays the order. The cumulative price does not include transportation costs.
4) Sale of accessories – remote controls, batteries, etc. For more information, please visit our Catalogue page.
5) We offer payment with a credit card.
6) Two-way transportation of the device from the home location of the client to our service location. We offer the possibility of performing technical adjustment of the device at the home location of the customer. Please note: For devices under warranty, the service is valid only for the following sizes of the device: Sony – more than 49 inches, Panasonic – more than 40 inches. For insured devices under extended warranty – more than 40 inches.
The above service is only offered when a protocol for a home visit has been signed by the customer before the visit. The protocol includes the price which needs to be paid by the customer in advance. The protocol /in two copies/ should be signed on the spot.
7) You can send your device to our specialized service directly from your home by courier and have it repaired and returned to you at a time that is convenient for you by the courier, subject to the relevant shipping conditions. For more details, please do not hesitate to contact us.
Important information for our courier services:
The device must be sent to us in its original package. Please include in the package a detailed description of the problem. If you do not keep the original packaging, the shipping of the device to the service centre and back without damage will be under the responsibility of the client.
The device must be sent to us without any accessories or batteries; exceptions only in cases where the issue is related to these.
Devices under warranty must be sent to us with a warranty card, invoice and/or receipt.
Due to the lack of direct contact with our customers, we are not responsible for the condition of your electronic device in cases of fracture, scratch, poor appearance or other hidden defects.
We offer you the possibility of insuring your package against transportation damages. The costs of the insurance are fully covered by the customer.
In case you are not satisfied with our conditions, please bring your device to the nearest service noted on your warranty card. An inspection of the device will be conducted in your presence.
We fully cover transportation costs from your home to our service and the other way when the device is under warranty.
For out-of-warranty devices, transport is at the customer’s expense. After your device is repaired, it is shipped to you with cash on delivery with the cost of the repair – technical inspection, replacement of parts and labor.
Only devices with a prepaid technical inspection will be diagnosticated.
Please, bear in mind that this offer is economical and does not include insurance!
Our service is using the delivery services of MBM and SPEEDY courier companies.